Telecom & Smart Cities

Billions of CDRs.
Every one, found in seconds.

From call detail records to IoT telemetry — Syneca was built for the continuously generated, massive-scale data that only carriers and smart city operators produce. Archive automatically. Retrieve in seconds. Stay compliant everywhere.

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✓ GDPR✓ ISO 14721✓ Data Residency→ CDR Retention
Syneca — Telecom & Smart Cities

Three situations every
telecom team recognises.

Legacy BSS
Decommission

Your Amdocs Ensemble system is going offline. Seven years of CDRs can't disappear with it.

Keeping an end-of-life billing system running purely to preserve records costs more than it's worth — and still doesn't make those records queryable. When the regulator asks for 24 months of CDRs, the answer has to come in hours, not a two-week batch export from a system on life support.

Every day of delay compounds licensing cost and compliance exposure.
Regulatory
CDR Audit

Your national regulator requests 12 months of CDRs for five million subscribers. You have 30 days.

Right now that means IT tickets, batch exports from multiple mediation systems, and your compliance team manually normalising flat files. One missed record means a regulatory finding. One late submission means a fine. The process was never designed for this kind of request at this scale.

30 days is survivable. The next request might give you 10.
Subscriber
Dispute

A business subscriber disputes 18 months of charges. Your SLA clock is already running.

Your operations team must trace every call, data session, and SMS across legacy and active systems — across multiple billing cycles — before the window closes. Your current stack takes 3–5 days to surface what Syneca returns in seconds. Every day of delay is a service credit you've already lost.

Disputes resolved late become credit notes. Credit notes become churn.
Average cost reduction
0%
lower total archival cost
vs. legacy CDR storage.
Legacy storage infrastructure100%
With Syneca~30%

At carrier scale, 90%* compression rewrites the economics of CDR archival. What costs tens of millions annually on legacy infrastructure costs a fraction on Syneca — while making every record instantly searchable instead of locked in cold storage.

*Compression ratio varies by data type — structured CDR data typically compresses higher than unstructured.

What telecom teams
actually use it for.

Not features. The real jobs Syneca gets hired to do inside carriers, mobile operators, and smart city platforms.

UC 01Legacy BSS / OSS Archival
UC 02CDR Compliance & Regulatory Reporting
UC 03Subscriber Dispute Resolution
UC 04IoT Telemetry & Smart City
UC 01 — Legacy BSS / OSS Archival

Archive before
you decommission.

Connect Syneca before your legacy system goes offline — CDRs, billing histories, subscriber records, all compressed and preserved in a fully queryable archive. The old system can finally be retired.

CDRs, subscriber records, billing histories — all compressed by up to 90%*, validated against originals, and stored in an OAIS-compliant archive. No IT dependency, no batch exports, no deadline risk. Your compliance team queries the full history in plain English the moment the regulator asks — regardless of whether the source system still exists.

70% lower archival cost vs. keeping the legacy system running
UC 02 — CDR Compliance & Regulatory Reporting

A full CDR compliance package.
Hours, not weeks.

When a national telecom regulator or law enforcement authority requests months of CDRs, your compliance team queries the full archive in plain English and delivers the complete structured package — without IT involvement, batch exports, or deadline risk.

No SQL. No IT ticket. No stitching together flat files from three different mediation systems. One query, one result, one export. Every record is validated, checksummed, and preserved in a format any regulator's technical team can work with. The full audit trail is generated automatically on every access event.

10× faster than pulling CDRs from legacy mediation and billing systems
UC 03 — Subscriber Dispute Resolution

Resolve billing disputes
before the SLA closes.

Any member of your operations or care team can trace a subscriber's full CDR history — calls, data sessions, SMS, roaming records — back to source in seconds. No SQL, no IT dependency, no 3-day retrieval wait.

Syneca searches across every archival system simultaneously, in plain English. The operations team types the subscriber ID. The full history — across every billing cycle, every data session, every roaming event — surfaces in seconds. The dispute is resolved before it becomes a credit note. The credit note never becomes churn.

Under 2 hours to resolve any subscriber dispute vs. 3–5 days on legacy
UC 04 — IoT Telemetry & Smart City

Archive at the speed
cities generate data.

From traffic sensors to utility meters to public safety systems — smart city platforms generate telemetry volumes that traditional archival tools can't keep pace with. Syneca ingests every stream continuously, at city scale.

Every telemetry event captured the moment it's generated. No batch windows, no gap in coverage, no engineering overhead to maintain ingestion pipelines. The full history of every sensor, every device, every data point is immediately queryable — available to city operations teams, compliance auditors, and infrastructure planners alike.

Continuous stream ingestion — every event captured, no batch windows, no gaps

Connects to the systems
your network already runs.

No disruption to live network operations. Zero custom development.

Active — connected & tested
TM Forum  or  SDK  Available via industry standard
In Dev  or  Custom  In development or custom connector
BSS / OSS &
Mediation
Ericsson OSS TM ForumNokia NetAct TM ForumHuawei BSS TM ForumAmdocs CES In DevCSG Systems In DevRegional Mediation Custom
Telecom Data
Formats
CDR Flat FilesNetwork LogsXML · JSONAPI StreamsASN.1 Binary
IoT &
Telemetry
AWS IoT Core SDKAzure IoT Hub SDKHuawei OceanConnect In DevEricsson IoT Accelerator In DevGoogle Cloud Pub/Sub In DevIoT Event StreamsSensor Data Feeds
ERP &
Enterprise
SAP ERP · S/4HANAOracle ERPNetSuiteSalesforce CRM
Documents &
Rich Media
SharePointOffice 365PDF · Word · ExcelEmail ArchivesSystem LogsAudio FilesVideo Files
Analytics &
Databases
Power BIQlikOracle DatabaseIBM DB2PostgreSQL

Every jurisdiction's CDR rules.
Enforced automatically.

From the moment the first record is ingested, Syneca enforces every retention rule — with no manual policy management required.

GDPR
General Data Protection Regulation
Subscriber data minimisation, right-to-erasure, retention limits, and audit trails on every data access event.
✓ Active
ISO 14721:2025
Open Archival Information System (OAIS)
Every CDR ingested is validated, checksummed, and preserved with full metadata — legally defensible long-term.
✓ Active
Data Residency
Jurisdictional Storage Requirements
On-prem, hybrid, or cloud — subscriber data does not leave its designated jurisdiction under any deployment model.
✓ Active
CDR Data Retention
National Telecom Regulations
Configurable retention periods aligned to each jurisdiction's mandate — TRA, CITC, BEREC, TRAI, and more.
→ Built to meet
CDR Data Retention
National Telecom Regulations — Jurisdiction Coverage
→ Built to meet
What it requires
National telecom regulators mandate CDR retention for defined periods (typically 1–3 years) for law enforcement access, subscriber dispute resolution, and regulatory audit. Obligations and periods vary by jurisdiction.
How Syneca addresses it
Configurable retention policies aligned to each jurisdiction's mandated period. Automated enforcement. One-click CDR compliance export at any time.
Jurisdiction coverage
JurisdictionRegulatorStatus
UAETRA — Telecommunications Regulatory Authority→ Built to meet
Saudi ArabiaCITC — Communications, Space & Technology Commission→ Built to meet
EU member statesBEREC / national member-state rules→ Built to meet
IndiaTRAI / DoT — min. 1-year CDR retention→ Built to meet
Be an early telecom partner

We're onboarding
telecom and smart city partners now.

White-glove implementation. Direct access to the engineering team. A deployment shaped around your specific CDR volumes, network architecture, and regulatory obligations — not a standard onboarding template.

Why trust us

Syneca has already been deployed in enterprise financial services environments managing petabytes of long-lived, compliance-critical data — 6 PB across 150 enterprise systems, 5M+ customer records, every one found in seconds.

Telecom is the next domain — and early partners get a disproportionate share of our attention, product investment, and implementation support. If your CDR volumes, regulatory obligations, or legacy decommission timelines are on the agenda this year, this is the conversation to have.

Ready to see it at carrier scale?

See Syneca find any subscriber record.
Found in seconds. Live.

30 minutes. A telecom data scenario — your CDR volumes, your regulation, your systems. No slides, no fluff. Records are found in seconds.